Last updated: 2025
This Privacy Policy describes how Elevate Sales Agency (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, use our software, or interact with any of our services. By accessing or using our platform, you acknowledge and agree to the practices described in this policy.
We collect certain information in order to provide and improve our services. This may include your name, email address, phone number, business details, lead information entered into your account, billing details, and general usage data related to how you interact with our platform. This information is collected to allow us to deliver our services effectively, improve your experience, process payments, provide technical support, and communicate important updates or account information. We do not sell your data under any circumstances.
We take data protection seriously. To help safeguard your information, we use industry-standard security measures including encryption, secure servers, and restricted access protocols. Although we take all reasonable steps to protect your information, no method of transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.
Our platform integrates with third-party services such as Stripe for payments, email and SMS providers, and Google Calendar. These third parties may have access to certain information required for their functions, and each provider operates under its own privacy policy. We encourage you to review their individual terms.
We also use cookies to enhance the performance of our website, personalise your experience, and analyse user interactions. You may adjust your browser settings to refuse cookies, although some features of our site may not function properly as a result.
You have rights regarding your personal data, including the ability to request access, correction, or deletion of your information. If you would like to exercise any of these rights or have questions about this Privacy Policy, please contact us at [email protected].
By using our services, you agree to the terms of this Privacy Policy.
Last updated: 2025
These Terms & Conditions govern your access to and use of the software and services provided by Elevate Sales Agency. By signing up for or using our platform, you acknowledge that you have read, understood, and agreed to these terms in full.
Our platform provides a range of tools designed to help you automate lead follow-up, manage pipelines, book appointments, send communications, and run your business more efficiently. The specific features available to you depend on the subscription plan you select at the time of purchase. You are responsible for ensuring that any information you provide is accurate and that your use of the platform complies with all applicable laws and regulations. You also agree not to misuse the system in any way, including sending spam, abusing SMS or email tools, or attempting to interfere with the platform’s functionality.
All subscriptions are billed on a recurring monthly basis unless otherwise stated. Payments are non-refundable once processed. You may cancel your subscription at any time, and your account will remain active until the end of the current billing period. We do not offer prorated refunds for partial months. Failure to pay may result in suspension or termination of your access to the platform.
You agree not to engage in prohibited activities, including using the platform for unlawful purposes, attempting to reverse engineer the software, or abusing communication tools. Misuse of the platform may result in immediate termination of your account without refund.
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages that may arise from your use of the platform. This includes, but is not limited to, lost leads, missed revenue, system downtime, or issues caused by third-party integrations such as Google services, email providers, or SMS carriers. You acknowledge that you use the platform at your own risk.
We reserve the right to modify or update these Terms & Conditions at any time. If significant changes are made, we will notify users accordingly. Continued use of the platform after these changes constitutes acceptance of the updated terms.
If you have any questions or concerns about these Terms & Conditions, please contact us at [email protected].
Last updated: 2025
At Elevate Sales Agency, we strive to provide high-quality tools and services that help real estate professionals improve their follow-up systems, generate more appointments, and manage their business more efficiently. Because our services include instant access to digital products, software automation, account setup, and proprietary resources, all purchases and subscription payments are non-refundable.
By subscribing to any of our plans, you acknowledge and agree that payments are processed immediately and grant you instant access to software features, workflows, templates, and digital materials. For this reason, we do not offer refunds for partial months, unused time, accidental subscriptions, or changes in personal circumstances.
You may cancel your subscription at any time. If you choose to cancel, your account will remain active until the end of your current billing cycle. You will not be billed again unless you restart your subscription. Once a payment has been processed, it cannot be reversed, refunded, or prorated.
If you experience technical issues or believe there has been an error with your billing, please contact our support team at [email protected] and we will work with you to resolve the issue promptly. Our team is committed to ensuring your experience with our platform is smooth and valuable.
By continuing to use our services, you acknowledge and agree to the terms of this Refund Policy.
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